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    At Natalie Chan we offer a high end bespoke service for our clients. This is where creativity, the appreciation of detailing, and the process of collaborating with a designer to create something beautiful becomes a memorable experience.

    You will begin with an appointment to discuss your millinery piece. Your millinery piece is unique to you, and your bespoke journey will be also.


    There will be the trying on different styles of millinery pieces, pinning of embellishments, and viewing of different material textures and colours to help you visualize your bespoke millinery piece. We will then measure you and take plenty of notes in detail and from there begin your bespoke journey. Your design is designed, cut, made, trimmed and ready for your first viewing.

    Throughout your bespoke millinery process Natalie and her team of skilled milliners are completely hands on with the craftsmanship. Together they cut, sew, and hand finish your design in their atelier. There may be up to two fittings to ensure your design is just perfect to you.

    If you like a personal appointment with Natalie, there will be a consultation fee of $75.00 for 30 minutes or $100 for up to 60 minutes. You will receive your personalized illustrated sketch of your bespoke millinery design and a fabric swatch card. The consultation fee is redeemable upon purchase.

    If a bespoke millinery service sounds like you and you would like to book for an consultation or you have any enquiries, please contact us here.




    Most of our millinery collection is ready to be shipped out to you, or for you to purchase from our boutique. We have some of the collection that may need to be pre ordered with a lead time.

    All colour variants for each style are available in our online boutique; otherwise please book an appointment here to view and try on the pieces from the collection.






    Natalie Chan wants to continue to support Made in New Zealand as she has done since 2002. Materials are first sourced from New Zealand textile companies before being sourced overseas. Each millinery piece is expertly hand made in our atelier under Natalie and her team of expert milliners.



    'Here at Natalie Chan, we have a team of experts who are completely in love with wedding, social occasions and the art of dressing up. We offer on hand styling advise to all our clients. We consult with complete honesty and integrity, and take into account comfort and practicality, as we believe inner confidence is essential in radiating outer beauty.